Audio & Video

Everything was fine until Feb2026 . It was in the loop of On-D. In-UPDATE-D. In .View Post

I’m posting this as a warning, because what I’m experiencing looks very similar to what happened with the infamous Samsung 1020 firmware update that bricked or destabilized a large number of soundbars last year. I own a Samsung HW‑Q990D. After installing firmware version 1050, my unit started showinView Post

Hi, I am currently using a Bluray-Video recorder BDH8900 and using regularly applications proposed in SmartHub. For about one month, some applications such as RAKUTEN TV are blocked (initialization impossible without error message). I have reset of the SMART HUB, updated all applications, but it stiView Post

This needs a firmware update. Especially when using bluetooth options like spotify, any tap on the volume will make the whole neighborhood wake up. It's just dumb. Any volume above 12-13 is insane, and this thing goes to a 100!!??? Split or reduce volume with 50% and make the volume settings actuallView Post

I am having problems connecting my Bose Headphones to the Bluetooth.View Post

Hi any help with registering this samsung q930d soundbar on the smartthings app all I get is error 15/200View Post

I have an Nvidia Shield Pro connected to the HDMI 2 port on the soundbar. When I turn the Shield on, everything turns on and the Shield's homepage displays for a few seconds. However, the soundbar then switches to eARC and I have to either use my phone or get up and change it back on the soundbar. IView Post

I use Apple Music. All my Alexa products have Apple Music set as the default provider. This S60D soundbar tells me that "Apple Music is not supported on this device". Amazon Music came through (but I had to cancel it because it was only playing the first 20 seconds of every song and wasn't fixable) View Post

Hi everyone! For years, I have been streaming Spotify music daily on my Samsung AKG VL350 and VL550 speakers via Spotify Connect. Last Wednesday, my ISP had an IPv6 issue, which temporarily forced me to fall back to IPv4 to access the internet. Shortly after that incident, all my speakers disappeareView Post

Hi Samsung, Is it possible to extend the subwoofer control and add a few more steps between -6 and -12 on the slider? The subwoofer reaches very low frequencies, so more precise adjustment would be helpful. P.S. Smaller steps on the volume would also be appreciated. I look forward to a future updateView Post

I have a brand new Music Frame HW-LS60D/ZF. I have printed several photos to change the original image. To my surprise, when I have put them I have realized that the frame is not completely transparent but rather translucent. I can´t find any removable film to peel off. Am I missing something? ThankView Post

Hi all! I’m trying to connect a soundbar to a TV for someone. I heard that it was working properly before (I’m not sure what the settings were at that time), but I can’t get it to work now. I don’t hear any sound! TV: Samsung UE50J6240AW (older model) HDMI Anynet+ (CEC) is turned on Audio output forView Post

I can't figure out how to turn up the sound on my rear speakers with either TV and/or soundbar remote. At this time I have the sound set to surround with the Q series soundbar Tech support isn't much help.View Post

I wanted to share my exact, documented timeline as a warning to anyone currently trying to navigate Samsung’s escalation processes. I am providing this level of detail so that if you are currently hitting these exact same roadblocks, you know you are not an isolated case. There appears to be a complView Post

Hello everyone, I’m looking for guidance regarding an issue with Q‑Symphony on my Samsung setup. My setup TV: Samsung Neo QLED QN85D Soundbar: Samsung HW‑Q600C / XL (Black) Issue After a recent TV software update, the Q‑Symphony feature has stopped working. It was functioning correctly earlier with View Post

I just purchased this at Best Buy last week and have all the settings in place and everything is sounding good overall but tonight had weird thing happen. We started watching Shrinking on AppleTV+ which is in DV and Dolby Atmos. The soundbar says Dol y Atmos, but when the show started, the opening tView Post

I have HT-D330 but I don't know to start playing music of my usb.View Post

Hello, having an issue with a S90F Tv and a B750f soundbar. I have the tv set to keep the optical out active at all times. This works until I start the Q-Symphony function. Once that is activated the optical output stops even with the always on setting. Anyone else have this issue? Any solutions? ThView Post

I have just upgraded my S800D soundbar to the latest firmware - ver 1030/1023 (20.01.2026). I've noticed it seems to have lost some of it's punch in general mid range audio and also seems like it has more treble - the dialogue sounds higher. I have it on surround mode and subwoofer bass still kicks View Post

Hi, I have a samsung soundbar HWQ90D - is there a stand to elevate the soundbar itself, not the rear speakers? I want to just clear the 1-inch tv stand that my 65-inch Samsung S90D sits on. Thanks!View Post