Problem using applications on SMART-HUB
(Topic created on:
19/04/2026 03:10 PM
)
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Members_QaZwuOg
First Poster
last edited
19/04/2026 03:10 PM
Hi,
I am currently using a Bluray-Video recorder BDH8900 and using regularly applications proposed in SmartHub. For about one month, some applications such as RAKUTEN TV are blocked (initialization impossible without error message).
I have reset of the SMART HUB, updated all applications, but it still doesn't work.
Has anyone the same problem and found a solution ?
Thanks !
Tourbillon De La Vie
Samsung Members Star ★★
last edited
19/04/2026 04:49 PM
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JAMES4578
Samsung Members Star ★★★
last edited
19/04/2026 04:55 PM
Hi @Members_QaZwuOg Ensure you have the latest firmware but last one was in 2017 https://www.samsung.com/uk/support/model/BD-H8900/EN/
if you press the stop button on the panel for more than 5 seconds it will Factory Reset, could see if that makes a difference.
However being a 2012 model it is likely many of the apps are no longer supported.