Audio & Video

Hey everyone, My current setup is the following: TV: Samsung QCQ90S Soundbar: Samsung HW-Q930D PC having a 9800x3d and a 5070ti. How's everything connected: Tv - Soundbar: eARC. PC - TV: hdmi from GPU PC - Soundbar: hdmi from iGPU(only one hdmi slot on my GPU) I had a lot of issues setting up dolby View Post

Hi Just purchased new Q990H. All I can say is that for an expensive soundbar, it's rubbish. I have read various comments and recommendations about settings and tried them all. Reset soundbar, repaired sub and rear speakers, lowered & increased sub woofer for 10 seconds, turned on and off all settingView Post

I am interested in Galaxy buds 4 and buds 4 pro. Both are good in their price range but aligning towards pro for its Hi Fi sound quality. Any suggestions? #buds 4 proView Post

I listen to audiobooks a lot, so I really love the voice detection feature to let me start a conversation without touching my Buds, but, rather than pause the book, it only turns the volume way down. I suggest that the Buds should instead pause the app, just like when I remove them from my ear with View Post

Hi everyone, I’m experiencing a persistent problem with Alexa Built-in on my Samsung HW-Q990C soundbar, and I’m wondering whether other owners are experiencing the same issue. Alexa Built-in previously worked perfectly, but it suddenly stopped working. Since then, I’ve been unable to reactivate it tView Post

Hi all - having issues with my Samsung Freestyle projector. Need to book a repair. The site - https://www.samsung.com/uk/support/repair/ - accepts my serial number but not my model code. "The model number entered is not valid. Please check you have entered the correct model number e.g. try changing View Post

Hi, I have a Samsung HW-Q800F soundbar and a 55" Samsung QN92A TV. I bought the soundbar on November 3, 2025, and everything worked perfectly at first. About 3 weeks ago, I suddenly noticed that the sound had changed significantly. Q-Symphony now sounds much weaker than before. Voices/dialogue in moView Post

Hi there, long story short my soundbar was reset and now won't connect to alexa through the smartthings app, even when going into service tab, nothing. Any ideasView Post

I am having issues logging into my Spotify account, and I have tried all the troubleshooting steps. I cleared the cache, logged out of the web version and back in, and deleted and reinstalled the app, but my account is not recognized, so I hope the issues are being sorted out soon. I thought i shareView Post

Hi all, The current cashback promo for samsung tvs and soundbars is a bit confusing. The promotion mentions various periods of when it is valid some from last year in 2025. When i look at the one which i believe is for 2026 it doesnt fully specify which retailers are included. Is it possible to get View Post

So, I bought the Q990b 4 years ago, and the left rear speaker still disconnects continuously. Used ID-set endlessly, and tried all tips & trics hundreds of times, from changing the 2.4gh,/5ghz router channels, disabling access point(s) reducing distance between bar and rear - i've done it all. FinalView Post

I have literally only recived this item on 30/08/2026 purchased direct from Samsung. And the other day i have noticed several permanent white dots appeared. I tried full factory reset to see if it was a software issue but this failed this has led me to believe its a hardware issue. So contacted SamsView Post

Hi everyone, I'm having a problem with my Samsung HW-Q990F soundbar and hope you can help. During the initial setup, I accidentally connected the soundbar to my regular home network. Afterward, I wanted to move it to my separate IoT Wi-Fi network. So far, I’ve tried the following: Changed the Wi-Fi View Post

Hi everyone, I need urgent technical assistance from the senior support team/engineering. I purchased a Samsung HW-Q800D Soundbar in Israel and managed to get the officially compatible SWA-9500S rear wireless speakers from Europe (purchased in Austria/Germany) as they were completely out of stock loView Post

Hi, I have a HW-A450 soundbar which works fine and I have no issues changing the volume up and down with the remote. But when I hit the subwoofer button and try to turn it up and down, nothing happens. It just stays on 0 no matter what I try. Some sound is coming out of it so it's working and the blView Post

Samsung warranty complaint – three weeks and still no resolution I’m hoping someone from Samsung can help because we have now spent three weeks trying to resolve a straightforward warranty issue and are getting nowhere. The TV was purchased from Reliant Direct on 27 July 2022 for £395, and the origiView Post

Hello, We were gifted a Samsung PS-WB95B and a set of SWA-9100 speakers, but the person who gave them to us never got them working and has moved out of the country recently (which is why he gave them to us), and apparently, he did not realize that they come with a soundbar and it's required. I'd likView Post

No bass while playing music in Sony Bravia TvView Post

Hi all, I bought a Samsung The Premiere 5 projector a few weeks ago. A few days ago, the OS updated itself, and since then the Custom Ambient option has disappeared completely. This was the mode that allowed me to project a selected group of pictures or an ambient image, such as a landscape. Has SamView Post

HW-Q930D / Firmware 1051.0 – dialogue / center-channel DSP distortion I would like to add another potentially firmware-related issue with the HW-Q930D running firmware SAT-MT8532D24WWC-1051.0. My symptoms are different from the audio dropouts/restarts reported by some other users, but after extensivView Post