Audio & Video

I have a QE65Q60C (2023) does it support Q-Symphony with the QS90H. Q Symphony is greyed out as an option.View Post

Hi Folks, anybody out there who I can explain me how to make Smartthings work with Alexa. Is it my problem because I live in the Netherlands? It seems that the combination Smartthings with Alexa differs from country to country. I tried a lot of things (probably the wrong things) but I can't make it View Post

Is Samsung going to fix this issue as its been almost 3 years now. My Qsymphony sound incredible when it worked for around three months. When I first bought the two (TV & Soundbar) as a perfect match and installation was done to perfection it wouldn't work on Eark. I've tried everything including onView Post

Hi everyone, Please see the attached image. The blue light is always on. Even while charging, the blue and red lights stay on together, creating a different color. Once the device is fully charged, the green and blue lights are on at the same time, producing another color. I've already tried everythView Post

My headphones haven't worked for a long time. Something has changed. The only thing I can see different on my partner's phone as she has the same one is that where it says connected device, hers is highlighted with a blue circle but I can't select anything. It's just as it is on the screenshot. I haView Post

I spent over 6 hours on the phone to Samsung Support across 14 days trying to fix a handshake deadlock on a premium S95D TV and S60D Soundbar set up. 'Frontline' support then ghosted me, and in the following period 'Presidential Escalations' threatened me with call-out fees to avoid honouring their View Post

What appended first the soundbar was disconnecting from the samsung tv and reconnecting by itself. The i tried to connect it to bluetooth, but the bluetooth doesn't work... Tried to reinit, tried some options from AI, none worked. Someone here has a clue? ThanksView Post

Ahoj, cca měsíc vlastním Samsung SoundBar HW-Q800H, a mám s ním problém. Při sledování TV se vždy jednou, nebo dvakrát za den stane, že se soundbar z ničeho nic sám vypne a cca po 10 - 15 sekundách zase sám zapne a hraje normálně dál. Během toho výpadku se odpojí nejen od TV, ale i z aplikace v teleView Post

Hello all, This is my first soundbar setup so hopefully I'm just missing something obvious, but connecting this TV and soundbar to properly work on my windows PC has been challenging coming from a really simple old surround setup with no support for any extra's. I have the pc (W10 nvidia 3090) conneView Post

I have searched the Community but I can’t find a solution. I have set my soundbar up to the TV with the HDMI cable, and the sound is working through the soundbar and subwoofer. I have tried to set up the Q-Symphony, but once I select the soundbar on the TV and then press apply it comes up with ‘the View Post

I've been experiencing intermittent problems with my Q990D soundbar since updating the firmware to version 1051. After 2-3 hours, I loose sound and when I power off the device, "BYE" stays on for around 20 seconds. Then once powered on again, it works fine until it happens again. When you switch theView Post

I’ve had the qs700f soundbar for about 3 months and up until the latest firmware update 1100.4 was working great. Now it turns off and then back on again totally at random, I have tried earc, WiFi and Bluetooth and resets itself whichever connection method I use. I have been in contact with customerView Post

The volume of my Type-C headphones has decreased after the update my tab S9 fe+😢 It is barely half of the total volume prior to the update.View Post

I'm hoping someone can help me out with this! Samsung Galaxy S24 Ultra - Gallery app I recorded a video, but it has now disappeared, and I think the video capture feature is involved. I recorded a short video today. It saved to the Camera album in Gallery, and played just fine (so far, so good!) TheView Post

At least once a day, our Q990F Soundbar will go silent. If I press the TV volume control up or down, the soundbar still shows as connected to the TV. If I go to the TV home page and then play with some apps, the sound will come back, indicating it's probably not a physical issue. Anyone else seem a View Post

Sound quality and bass reduced after update on buds 4 pro did anyone noticeView Post

Just bought the Q995F, and it has great audio! Music is awesome, dialogue in movies is clear BUT when watching movies and there is low background noise then it sounds "off" and choppy. Really weird that everything else sounds great, but when there is low, barely noticeable, background tones then it View Post

Hi does one know whether it’s possible to use a Samsung Q-Series HW-Q990H or Q990F without subwoofer ? regardsView Post

Supporting embedded synced lyrics Play next without changing the queue when on shuffle Better integration with Google assistant etc; being able to shuffle all tracks and play playlists with voice commands Using downloaded language packs to offer on device auto translation of lyrics in other languageView Post

Hello I have a problem with my hw-q850f. About 1h after I start watching TV, it freezes. The sound goes off, and the remote doesn't work, except for turning the sounbar off. Then "bye" displays for about 30 seconds, and I can turn the soundbar on again. I've had this issue for about 2 weeks (I boughView Post