Audio & Video

I bought my Samsung Multiroom a number of years ago and found it great. I simply played music from my IPod and had no issues. I also used Pandora many years ago before they dropped Australia. My IPod is now long dead and cant be replaced and everything I try with the Multiroom has issues - they are View Post

Hi. My Freestyle Gen 2 had an update to version 2032, unfortunately during the update there was a short loss of power, quite common in the area I live, which interrupted the update. Since then the screen is showing oily type colours on faces/objects etc which is making the image unwatchable. I have View Post

Hi everyone, I currently have a Samsung Neo QLED QN74F connected to my Q990F, but for some unknown reason the TV seems to be “stuck” in PCM Stereo format for some apps like Spotify or Crunchyroll (among others). Despite checking all the recommended settings and configurations, unplugging and restartView Post

Hi all, I’m wall-mounting a Samsung HW-K450/XU soundbar and have run into an issue with the power cable length. The soundbar uses the Samsung centre-pin DC connector from an external power adapter (POWERNET A4024-FPN, 24V DC). The cable from the adapter has already been routed inside the wall, so reView Post

I just purchased and installed a new Q990F soundbar. I am currently using an Apple TV4K 1st generation and am aware that I will not get to fully experience what this bar can do until I upgrade my streaming source. The issue I’m having is when I play music, through any app, everything sounds very tinView Post

Need rear speakers for my new soundbar Hw-QS700F to replace my existing SWA8500SZA and PS-KS-1 speakers. I was told that this existing 8 year old system is not compatible with the new soundbar. Any recommendations?View Post

Hi every one, apologies if this has been done to death already but getting frustrated! recently purchased a 65” OLED S93 4k. I have paired that with a QS 700F soundbar. Have tried all diff ways to try and get the Q symphony working but no go. Message states “no device found” when I try to select Q sView Post

gd day you all i have soundbar samsung in ref HW-B750f working very well , i add kit of two rear speakers SWA-9250S with a great result of 360° sound in my dining room of 20sqm (5x4mt) result is great associated with samsung smart tv UE43-6400 serie 6. i wish gentle to ask the community if i can addView Post

Hello i am trying to use Google Home to ask some things to my soundbar. Microphone is ON The soundbar is on Smarthings Smarthings is linked to Google Home, I See the soundbar in the list How have I to put ON the functionnality of "OK GOOGLE" ? Thanks Pierre, Belgium (French Talking)View Post

Hello, Having recently purchased a HW-Q995F soundbar, I have some questions regarding the placement of the rear surround speakers. I have three possible placement options in my setup. In your opinion, which one would be the most suitable? A = 1.1 m from the center of the couch B = 1.8 m from the cenView Post

Hi, I wanted to add two background Rear Speakers for my HW-C450. Of course it should be wireless and compatible/integrating with my HW-C450. Which Rear Speakers can I use? ThanksView Post

Hi! I just bought a Q series (Q935F) soundbar with rear speakers included and feel the volume of the rear speakers are unexpectedly low. They connected right away when I got the power on everything and the rear speakers didn't work at all, but after turning the soundbar off and on they did. I've seeView Post

Anybody know which rear speakers are compatible with the S700D Ultra Slim. Samsung sold me some 9250s which didn't work so returned. The 9200s apparently work but are like unicorns and can't be found. Seems ridiculous that samsung have a 1 year old soundbar that only compatible with a 4 year old setView Post

Hi, I bought two HW-Q990F Soundbars and two QE65S95FAT TV's on 22/11/2025 from a Currys high street store. Currys said I could claim back the VAT on all four items. Was this true? Was there actually a cash back promotion running for the Q990F soundbars on 22/11/2025 I have today submitted a claim toView Post

Hi all. Recently purchased a Samsung 65” OLED S93F 4K and paired it with a Panasonic DP UB 150 4k Blu Ray player. Connected via an Amazon basics HDMI cable meeting the spec required. During the initial set up of the player however, I'm getting the error message “cannot connect with 4k, please check View Post

Is it possible to play music simultaneously from Samsung S24 to Soundbar HW-Q930F and other BT devices? I've tried many different Bluetooth devices. The soundbar and the devices pair without a problem. But as soon as I try to turn them both on in the "multimedia output (wyjscie multimedialne) " tab,View Post

Hello Samsung Community, Firmware update via USB for Samsung SoundbarHW-B650 consistently fails with “NO DATA”, even when all official steps are followed (FAT32 USB, correct extraction, multiple drives tested). The cause appears to be an incomplete firmware package: Other Samsung soundbar models incView Post

Hi just want to asked if there's any video how to change the earpad on samsung level on headphone? Both left right and top leather is badly damaged because of aging the skin is flaking thanksView Post

Hi, I've started my claim for cashback on a soundbar purchased on 15/10/2025, but in page 2 "Let's get started with your Samsung product" there is no list of products displayed for me to select from. When I type in the details it says "no product found". Has anyone else had this issue? Thanks, MarkView Post

There is no power light showing oin my subwoofer and so therefore not connecting either. There is a 3 amp fuse in the plug but when I replace this I get a small noise from the body of the subwooferView Post