Computers

I bought Galaxy Book Pro 360, 13", 512GB, Mystic Bronze On June 12, 2021. Last night AMERICAN AIRLINES had to put my Book Pro in a fireproof bag on a flight! It would not stay shut off -- kept turning itself on -- and got so hot it that it was only touchable with gloves. When I got off the plane, 2 View Post

I just got a Galaxy Book2 Pro 360 and tried connecting both Galaxy Buds Pro and Galaxy Buds Live and audio for both have around a 0.3 second lag. So watching any video is a bad experience. I also tried with Sony h.ear on 2 Bluetooth headphones and the lag was less, but still very noticeable. I also View Post

I purchased this 13.3 inch galaxy 4K ultra HD chrome book for Christmas for my daughter. I logged into my account today and noticed the trackpad wasn’t working. I asked my daughter how long it’s been doing that and she said for a while but hadn’t told me. She just uses her finger on the touchscreen.View Post

Hello, I have a Galaxy Book Pro 950XDB-KC5 and it will not start up. The battery is fully charged, the power supply is working fine, it is not overheating ( nearly always on a chill pad ). I have researched the ways to shut it down and restart ( hold down the power button and the volume down button View Post

When I power up a screen comes up which allows me to enter my pin number. When I enter the last number of my pin two things can happen: It immediately goes black, or; It goes to a welcome screen with the rotating dots for a few seconds, then goes black.I go to task master using control, alt, delete View Post

I now have two of the same device doing this which worries me. I have over 150 of these in use at a school. When you plug in the Chromebook 4 it just cycles the light on the side from red, to green, to blue. When it gets to blue the screen lights up for a second then it goes black and the light on tView Post

My Samsung Galaxy Book Pro 360 won't turn on. I have had it less than 2 months. There is no power button on my model to hold down. I don't see how to remove the battery.View Post

Hi, Since the Samsung Galaxy Book Go 5G had a poor quality LCD I decided to make an upgrade. A local repair shop has installed an Innolux N140HCR-GA2 LCD which is a better LCD display (found also in Lenovo ThinkPad X1 Carbon 2019). Unfortunately the Qualcomm Adreno 690 display driver is no longer woView Post

I got a new galaxy book pro 360 delivered today and am unable to sign in to my Samsung account. I've updated all software and apps on the computer. I've spent hours on the phone with two different techs. I'm exhausted and about to return this $1,500 laptop because the one thing I bought it for - to View Post

I have had the Samsung Galaxy Book Pro 360 '15 for about 3-4 months now. At first, it worked fine and I had no problems. Two months or so in, I started to noticed that the built-in microphone stopped working and the camera would not work regardless of how many times I tried to reset it, access its pView Post

This is happening me for second time but exist a fast solution because wait until the battery is dead is painful... and I need to use the computer and someone knows why this happened?View Post

Using a Galaxy notebook and for the first time after signing all buttons seem to be locked. Do you know if there's a key I may have pressed erroneously? Also so e concerns on the #cibersecurity area since it looks different and might be a later created guest user accoubt..account... that accepted myView Post

Hi, If anyone has same problem that I have, and how to fix it. Thanks. Problem is the 10-key pad on the right side of the laptop. I got this galaxy book in December 2021 and the 10-key pad was working fine. Starting yesterday, can't enter numbers using the keypad anymore. When I keyed in the numbersView Post

My Samsung laptop NP530U3B charges perfectly when it is off but it stops charging the moment I switch it on. What could be the problem and how can I set it right?View Post

I am having issues with my Chromebook 4. It's blinking green when I try to charge it and the screen is not turning on. I tried to the steps for a reboot but with the power +ESC+resfresh button but that didn't work. There is also no hole at the bottom of my Chromebook to put a paperclip into. What caView Post

How do I download the ios on the chrome book on the Samsung chromebook.View Post

Was working on my computer and it turned off and now can not get it to turn back on The blue lights where power cord goes blinks 3 short blue lightsView Post

I bought a new laptop from Samsung online. When I look at my products it shows the serial number in red and says: Unable to verify warranty due to incomplete serial number. Check the serial from your product, not the box, and enter it here to complete registration. The serial number is correct. I haView Post

Model: NP930QDB SN: 4WNM9FHR700458Z There's a blue light next to the charging port but laptop won't turn on. Tried everything. Please help.View Post

Hello, After I have updated my pro 360 to win 11 the Bluetooth have stopped working. Troubleshooting says no Bluetooth devices available. I have tried reinstall intel drivers, didn't help. Have done computer factory reset, also didn't help. I have bought it one week ago. What could be the reason, whView Post