Original topic:

Galaxy Notebook Buttons Locked

(Post creation time:  

02-8-2022 02:57 AM

)

3538 Views

A

Arrirro

Asteroid

last edited

 

08-17-2022 01:50 PM

 

in

 

Using a Galaxy notebook and for the first time after signing all buttons seem to be locked. Do you know if there's a key I may have pressed erroneously?

Also so e concerns on the #cibersecurity area since it looks different and might be a later created guest user accoubt..account... that accepted my fingerprints on top of i. t... 😞 any comments will be immensely appreciated 

 

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      Selected Answer

      S

      Samsung_Moderator

      Community Manager

      02-13-2022 04:13 PM

       

      in

       

      I can definitely understand how frustrating this may be. Have you tried restarting your notebook? If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
       
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    • A

      Arrirro

      Asteroid

      02-8-2022 02:58 AM

       

      in

       
      Also. Is it safe to send a picture of the back of the device containing all that information or is it generic for all items?

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