Original topic:
Serial number problem on laptop
(Post creation time:
01-24-2022 04:55 PM
)
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U
userKh46URMZoT
Constellation
I bought a new laptop from Samsung online. When I look at my products it shows the serial number in red and says: Unable to verify warranty due to incomplete serial number. Check the serial from your product, not the box, and enter it here to complete registration. The serial number is correct. I have been calling once a week for the last 5 weeks to get this corrected but have been getting no help. The person I spoke to today left me on the phone for 20 minutes and then disconnected me. Is there anyone from Samsung that can help.
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Selected Answer
Anonymous User
Astronaut
01-24-2022 06:02 PM
in
I understand that this process has been frustrating for you. If you would please send the model and serial numbers to this PM Link, I will be happy to look into your case.
hifalutin
Constellation
02-6-2022 04:54 PM
in
@Anonymous, I sent you a PM. Thank you!
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