Computers

My camera and microphone are not working on my book pro 360. I tried adjusting the setting still nothing is working.View Post

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02-6-2022 05:23 PM

This is the second galaxy chromebook I've had. I returned the first after 2 weeks because of the same problem. When it heats up, the track pad starts bugging out. I leave it alone and come back to it its fine. Yes, I tried updating it and everything in the following link. And no, It has never been wView Post

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06-4-2022 11:12 PM

i purchased this on black friday this year and got what felt like was a great deal... Galaxy Book Pro 360, 15'', 1TB, Mystic Bronze NP950QDB-KA3US one of the main reasons i bought it was because of the great advertised battery life. upon receiving the laptop, i mainly use 3-4 programs---thinkorswim View Post

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04-7-2022 10:40 AM

I've had Samsung Update twice push out a BIOS update. The first time (a few weeks ago) that I installed the update, the device wouldn't restart. I sent it for service after talking to support, and when they got it seven days later, they plugged it in and it restarted. We believe this was because theView Post

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My Galaxy Pro 360 did an update and now it won't turn on. If it is turning on then I can't tell because the screen is black. There is a blue light on the left side of the laptop that is blinking, but that's it. The laptop is only a few months old.View Post

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06-16-2022 04:07 PM

Hoping somebody can help because this is driving me crazy. Whenever I plug or unplug the laptop from a power source the screen turns off briefly, it will also pause audio from spotify and does not restart it automatically. I have had this laptop since March and hardly use it so I am unsure if it hasView Post

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06-16-2022 05:56 PM

Can the galaxy book pro use the s pen pro Bluetooth feature? I tried it but it's not working. I can't get it to sync up to the computer. Maybe I'm doing something wrong, please help.View Post

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04-17-2022 10:55 PM

Does the s pen pro not connect on Bluetooth with the galaxy book pro 360? I cannot see it from my laptop at all.. Thought you could copy from the laptop to the phone and use the other Bluetooth capabilities.View Post

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07-3-2022 01:03 AM

I just bought the Galaxy Book Pro 15inch. Samsung website says WIFI 6E supported but I couldn't see the 6GHz wifi SSID of my router on my Galaxy Book Pro. My Galaxy S21 Ultra has no issue connected to my router through WIFI 6E on the 6GHz. Opens in new window PDF Download Word Download Excel DownloaView Post

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I keep getting the following message when I plug in my Galaxy Book Pro: Auxiliary power connected. Please connect rated adapter because system discharge can be discharged by using more than 10W(5V/2A) power for a long time. Anyone else having a similar problem? Suggestions to fix it. I have used theView Post

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03-10-2022 11:52 PM

So I have a Samsung galaxy book ( model: NP950XDB-KB2US) and my charger stopped working and started to blink blue rapidly. So I got a brand new Samsung charger to no avail. The laptop led light still works as it is blinking blue intermittently. But no matter what I do, I can't get the laptop to turnView Post

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05-19-2022 04:29 PM

I have a brand new Galaxy Book S (ARM/Verizon) which, out of the box, cannot update beyond Windows 10 release 1909. Following a factory reset, the device is at Windows 10 version 1903. The first run of Windows Update takes the unit (smoothly) to 1909. Then, on a subsequent check for updates, I'm offView Post

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02-15-2022 06:27 PM

I am unable to connect to my router (192.168.1.1) which I have accessed many times in the past, but for unknown reasons I can not access it now. I have tried Firefox, IE, and Midori browsers. CISCO/Llinksys Wirless-G broadband router (I am connected by blue ethernet cabling from my PC to the router)View Post

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02-28-2022 07:02 AM

I just purchased the Galaxy Book Flex Alpha 2-in-1 13.3. The speakers and microphone do not work. Has anyone else had this problem?View Post

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01-24-2022 06:21 PM

For the last few weeks, the keyboard case (EJ-CW720) for my Samsung Galaxy Book 12 (SM-W727VZKBVZW) windows tablet is only intermitently working. Most of the time, an error message appears that says the USB device has malfunctioned and is not recognized (see attached screenshot). In Device Manager uView Post

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03-21-2022 12:44 PM

I have been having trouble with my Galaxy Book 2. It will not power on as of last night. When I originally started to charge it, it showed 1% charge. I left it on the charger for an hour and it still had 1% charge. I unplugged the charger and plugged it back up only to see no charging indicator and View Post

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02-17-2022 02:55 PM

I just got my Flex alpha 13 with the I 7. The screen is beautiful. Some reviews, and the user manual, seem to suggest that it supports the S Pen. Can anyone tell me if that is true? If F, what pen should I get? Thanks for any answers.View Post

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03-1-2022 01:45 AM

The touchscreen on my Chromebook Pro suddenly stopped resonding to finger touch. The stylus pen still works fine. I've tried powerwashing a few times, no change.View Post

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02-17-2022 05:17 AM

Laptop Samsung 940X, ATIV Book 9 Plus, model NP940X3G with updated Windows 10. After upgrading to Windows 10 none of the function keys (key Fn + F1-F12) are working. I understand I need a Samsung driver to be able to use these keys but I cannot find any suitable such. Someone got a link to a keyboarView Post

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09-8-2022 04:20 AM

I am having the same issue many others in the forum have reported. Chromebook plus touchscreen has stopped working. It will respond to the stylus, but not touch. Powerwash, updates, reinstall have not solved the issue. Please help.View Post

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07-14-2022 11:07 PM