Home Appliances

Hi, I have a Samsung dual oven and the glass door completely shattered randomly. My toddler was in the kitchen at the time and it went over him, I was absolutely appalled. I've tried to reach out to Samsung over this incident but not gotten much traction, what's the best way to get some results? ThiView Post

Hi, This is my second Samsung washing machine so I know how it should work. My new Series 7 washing machine shows no autodoes option when I dial through the options. eg. When I select Cotton, and go through the options (the hand icon), it shows Quick drive - prewash - Intensive - bubble soak - and tView Post

Hi everyone, I recently purchased the following Samsung appliances: Washing machine: WW90DG6U25LB Tumble dryer: DV90DG52A0ABEN I would like to stack the dryer on top of the washing machine, but I'm having trouble finding a compatible stacking kit. Does anyone know which Samsung stacking kit is compaView Post

I have a Samsung dryer model number DV90T5240AN that has a message clean heat exchanger and tap O but nothing happensView Post

I've just bought a Samsung Dual Cook oven. Seems ok, only used for 15 minutes cooking a pizza but I was 2 hours trying to work out how the ridiculous shelves went in. Once I realised there is a very dangerous design flaw with the oven rack I tried contacting Samsung, but as usual, phone numbers don'View Post

The Samsung Bespoke AI 9 Washing Machine can cut laundry costs by blending air, water and detergents in cold washes via integrated sensors and adjusts cycle times automatically. Standard machines often rely on users running maintenance Modes manually , however the Series 9 counteracts bacteria buildView Post

I just received this fridge and installed the SmartThings app. I made an account with Samsung as suggested by the fridge. The fridge is connected to the internet and had a recent update. Everytime I try to open the door with the voice command it replies; You need to update your Samsung account with View Post

I see samsung have bought out a new range of persil and comfort for autodose machines but where sells it I cant find it anywhere online and the link on the official unilever site doesnt work 😪😪😪View Post

Does anyone here own the Samsung Bespoke AI Laundry Hub WH46DBH100EWA3? I’m considering it and would love to hear how it holds up to everyday laundry. It’s the white model with a 4.6 cu. ft. washer and a separate 7.6 cu. ft. electric dryer in one stacked unit. My biggest priorities are getting clothView Post

We have had this for less than a year, it replaced our previous Samsung American fridge freezer. We have to switch off the ice maker due to an awful high pitched noise when it's on. The noise has increased As time goes on. As it's under warranty we have had someone out to repair but they have said iView Post

Hi @Sam_UK, I'm writing because I'm very unhappy with how my fridge freezer fault is being handled and I need this escalated. My Samsung fridge freezer has devloped a fault on 04/10/26 a year old and covered by the 5-year warranty. It's showing error code C1 59 and has completely stopped working: noView Post

Someone has this vacuum cleaner on mine, I don't know what's wrong with it, I don't charge the battery, should I throw it away?View Post

Subject: Official complaint: SmartThings ecosystem malfunction after Family Hub update (UI 8.5) Dear Samsung Support Team, I am contacting you to request an urgent technical solution regarding an issue that occurred after the recent system update on my Samsung Family Hub refrigerator (transition to View Post

Hi everyone, I'm very happy with my Samsung WD9UHG5U34BEEN, but there's one thing I'm missing: you can't set a programme's default temperature. Most programmes start at 40°C, while I almost always wash at 30°C. That means I have to change the temperature again for every single wash. If I forget evenView Post

Hi All, On 19th September after I uploaded my Family Hub RS90F66BETEU fridge to UI 8.5 I noticed that two features I really used are missing. 1 - SmartThings Widgets: Before the SmartThings Widget allowed me to switch on/off lights, Lock/Unlocked my smart lock . Now in order to control my smart deviView Post

We purchased a washer/dry in October 2025, in the last 4 months we have had 4 repair agents visit to 'resolve' the same issue with continues and has never been fixed dispute various replacement parts. Please can we have some help to reach a resolution to avoid small claims court, we are a family of View Post

I purchased a Samsung brand water filter for my refrigerator from Home Depot, the sticker on the unit asks you to validate the product by using the Samsung app to authenticate it. I have tried multiple times carefully, and yet get no response from the app when the filter decal is scanned. Does this View Post

I need to replace a broken fridge shelf. I visited the Samsung Spares website and located my model fridge and found 3 shelves to choose from. None of the items listed included their dimensions, and so I clicked on the item that resembled my shelf. When it was delivered, it was the wrong size. The isView Post

Hi! I have the washer/dryer combination of WW11DG5N25TEEE and DV90DG52A0TEEE. Which model of stacking kit is compatible with this combination? They were sold as a pair. I would prefer a kit with an integrated shelf. If there is no compatible Samsung stacking kit with integrated shelf please suggest View Post

Does anyone who owns a Samsung RB38C607AS9 fridge have a square metal panel exposed on the top of the fridge, like in the photo? There doesn't seem to be any cover over it. Is this normal, or is a cover/panel missing?View Post