Request: make the default temperature adjustable (washing machine WD9UHG5U34BEEN)

(Topic created on:  

26/09/2026 08:37 AM

)

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J

Jan151

First Poster

last edited

 

26/09/2026 08:39 AM

Hi everyone, I'm very happy with my Samsung WD9UHG5U34BEEN, but there's one thing I'm missing: you can't set a programme's default temperature.

Most programmes start at 40°C, while I almost always wash at 30°C. That means I have to change the temperature again for every single wash. If I forget even once, I'm wasting energy and my clothes might shrink (a lot of my clothes fit just right, so even a little shrinkage is a real problem).

My request to Samsung, please
- make the default temperature adjustable per programme,
- or remember the last-used temperature per programme,
- or add a downloadable programme such as "Daily wash 30°C". This would prevent damaged clothes and help save energy, since more people would simply wash at 30°C.

Does anyone else recognise this issue? Please let me know, so Samsung can see how many people would like this. 😀

    • F

      FXPixel

      Voyager

      last edited

       

      26/09/2026 11:36 AM

      Factory Presets: Most cycles default to 40°C by design to ensure optimal performance for standard detergent dissolving and stain removal.

      Manual Adjustment: You must adjust the temperature using the control panel or connected app prior to starting each wash if you prefer 30°C.

      SmartThings App: You can check the SmartThings app to see if custom cycles or favorite settings can be saved as a workaround for your specific model.
      Samsung front-load washing machines, including the Samsung WD9UHG5U34BEEN, do not allow users to permanently change or re-program the default preset temperatures for each wash cycle

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      J

      Jan151

      First Poster

      26/09/2026 01:17 PM

      The app doesn't seem to allow me to set a cycle that does what I want.

      So basically I have to change the temperature manually for each wash. Hence my request.

      I hope they can change this, otherwise it's going to be  a near-daily frustration for many years to come.

      I miss the "cotton - 30°C" option of my old AEG.

      0 likes

      F

      FXPixel

      Voyager

      26/09/2026 03:40 PM

      Samsung washing machines, including the WD9UHG5U34BEEN, do not allow users to permanently override default cycle temperatures like 40°C or change default preset options directly on the machine or in the app.

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    • J

      Jan151

      First Poster

      last edited

       

      26/09/2026 04:13 PM

      I appreciate your reply but I wasn't looking for a confirmation about the current situation.

      My message was intended as feature request.

      Maybe future firmware or app versions will bring solutions beyond what has currently been implemented.

      Feature requests can lead to new features.

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