‎Proximity sensor not working | Samsung Members Community

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Gauravworld

Active Level 1

last edited

10-21-2018 09:53 AM

in

I have updated our phone galaxy s8 last month of 1st September 2018 and after update our proximity sensor sometime working and sometime not

1. What is the patching problem?
2. If that is patching problem what thats problem is solve in second update?

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gauravkaushik03
Active Level 7
10-21-2018 10:09 AM

in

Galaxy S
go to your samsung members over there is a section diagnose your device and check your proximity sensor. if its working then it must be some software issue so reset your phone. if it isn't working then its hardware issue so go to your local samsung service center.
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Gauravworld
Active Level 1
10-21-2018 10:35 AM

in

Galaxy S
i already reset our phone but still not working
0 likes
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yo123321yo
Active Level 6
10-21-2018 11:17 AM

in

Galaxy S
try resetting your phone
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gauravmittal
Active Level 3
10-21-2018 11:35 AM

in

Galaxy S
I think its a hardware issue go to samsung care
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Gauravworld
Active Level 1
10-21-2018 11:52 AM

in

Galaxy S
if it is hardwarw issue so why running sensor in between??
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navneet0693
Active Level 10
10-22-2018 04:17 AM

in

Galaxy S
@Gauravworld If you have tried every option, please talk to customer support for remote control support, they might be able to help you. If none works, please visit nearest service center.
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Rover3
Active Level 4
11-11-2018 11:47 AM

in

Galaxy S
same problem with my s8. My phone is of other country and samsung update changed the binary number which is causing problem and you cannot downgrade firmware.
visit samsung care and they replace your motherboard which will cost 18k to 22k.
samsung did not care there customers they make money by this way or you will be forced to upgrade.
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Proximity sensor not working

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