title:
Proximity sensor not working
(Post creation time:
07-15-2020 04:34 PM
)
446 Views
S
Samsung_8LPza5b
Active Level 1
Is the proximity sensor working in Samsung M20? It is not in my phone. And I couldn't find any settings for the proximity sensor to check it by turning it on or off.
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Samsung_Support3
Moderator
07-17-2020 10:08 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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Sehbanfarooq
Active Level 7
08-9-2020 12:10 PM
in
Go to phone dialer and type *#0*#
You will be transferred to another screen which is quite bright. You will see many options. Tap on SENSOR . And than wave you hand around camera screen if the phone vibrates than the phone has proximity sensor. For going back tap on back button multiple times. And by this you problem will be solved.
THANK YOU
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