‎Proximity sensor not working | Samsung Members Community

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whencut

Beginner Level 4

last edited

11-5-2021 09:31 AM

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Samsung galaxy note 10 plus proximity sensor not working

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BVikram
Active Level 9
11-5-2021 09:55 AM

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Galaxy Note
Run *#0*# and run test for proximity sensor, when you place hand on sensor screen should turn green
AU
Anonymous User
Beginner Level 1
11-5-2021 11:08 AM

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Galaxy Note
Run the diagnosis on Samsung members app itself.
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whencut
Beginner Level 4
11-6-2021 07:19 AM

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Galaxy Note
Not working still
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Samsung_Support2
Expert Level 3
11-11-2021 07:02 AM

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Galaxy Note
Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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