title:

Proximity sensor not working

(Post creation time:  

06-24-2021 02:06 PM

)

275 Views

M

Maheshmani

Active Level 4

last edited

 

06-24-2021 02:06 PM

 

in

 
In Call Screen On or Off is not Working 
The proximity sensor is not working 
How fix it
    • O

      OptimusPrime108

      Expert Level 5

      06-24-2021 03:56 PM

       

      in

       
      Remove your screen protector and check.
      M

      Maheshmani

      Active Level 4

      07-4-2021 01:28 PM

       

      in

       
      U mean a Tempered glass?..

      0 likes

      O

      OptimusPrime108

      Expert Level 5

      07-4-2021 05:03 PM

       

      in

       
      Yes.
    • M

      Møňū

      Active Level 10

      06-25-2021 01:08 AM

       

      in

       
      Rest all settings and then try

      0 likes

    • CM

      cs-member13

      Expert Level 4

      06-27-2021 03:09 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Note. please attach the error log file within 15 minutes of the error occurred.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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