‎camera issues | Samsung Members Community

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sadyaseen

Active Level 3

last edited

09-14-2020 07:11 PM

in

i have buy new Samsung galaxy note 20 ultra but have camera and brightness sensor issues in this phone.the first camera position is not put perfect palace it's miss.and also have dust in camera.why many problems in this new phone.its flagship phone solution plz

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Ehsank
Expert Level 5
09-14-2020 07:13 PM

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Galaxy Note
if this is under returnable period then return otherwise visit service centre and tell them to replace it
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sadyaseen
Active Level 3
09-14-2020 07:24 PM

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Galaxy Note
20 days ago i have buy returnable policy only 14 day but i go to service center he told camera and pasting tap are not available at this time.he said wait 2 day he will call me
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NoteFun
Active Level 7
09-14-2020 09:05 PM

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Galaxy Note
I think this gap is there in other N20 ultra too and there is some noise of lense adjustment while shaking up the device...Be sure first before opening the device at service center...and for second issue of Dust, it is not visible in my device
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AthulKishor47
Active Level 1
09-15-2020 11:05 PM

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Galaxy Note
The noise of lens getting adjusted is nothing to be worried off, as it's just the optical image stabilised camera being moved.
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Rickrolld
Expert Level 2
09-15-2020 03:44 AM

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Galaxy Note
Many are facing problems of the Note 20 ultra poorly built with dust inside and camera misplaced I saw a post sometimes ago with this same problem
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Kavan
Active Level 6
09-16-2020 02:38 PM

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Galaxy Note
i just got my 3rd replacement unit and still facing the same issue so its better to opt for refund
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ManglooMangloo
Expert Level 5
09-15-2020 05:51 AM

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Galaxy Note
Mangloo मंगलू
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Samsung_Support3
Moderator
09-16-2020 03:54 PM

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Galaxy Note
Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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sadyaseen
Active Level 3
09-16-2020 04:11 PM

in

Galaxy Note
i was visit Samsung service center but he says parts are not available wait 2 day and after 2 days he said wait more 2 days what's going on i pay one lack five thousand for this for faulty products i want replace my mobile.plz do this i am old user of note series
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Kavan
Active Level 6
09-16-2020 07:11 PM

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Galaxy Note
i got the 3rd replacement unit and that too facing the sams issue now heading for refund
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sadyaseen
Active Level 3
09-16-2020 07:15 PM

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Galaxy Note
what problems you face
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Kavan
Active Level 6
09-16-2020 08:24 PM

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Galaxy Note
this was the 3rd replacement device which i was to get on opening the box the phone was just kept aside for 5 sec hardly and the dust started appearing so the salesman and the shop owner told me to opt for refund highly dissappionted that returing the phone for 2 times and getting the same prob with the 3rd replacement also i attached the jobsheets of the 2 replacement i placed.
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Kavan
Active Level 6
09-16-2020 07:12 PM

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Galaxy Note
if you purchased and facing the issue within 14 days of purchase you should go for replacement inalready got 2 replacement and just returend them both and today i received my 3rd replacement but that too was facing the same problem
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sadyaseen
Active Level 3
09-16-2020 07:17 PM

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Galaxy Note
purchase dat 25 and it's above 14 days
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Kavan
Active Level 6
09-18-2020 05:33 PM

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Galaxy Note
just went for the refund after facing the same prob for the 3rd time. Will get the refund within 2 days.
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K
Kavan
Active Level 6
09-20-2020 06:50 AM

in

Galaxy Note
just got the refund and purchased iphone 11 pro max
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camera issues

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