‎Network problems | Samsung Members Community

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GaviiGavizz

Beginner Level 2

last edited

07-22-2020 11:39 AM

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Iam using Vodafone sim in mobile..this is the fastest 4G network in my area..after starts to use M 31 i am facing network problem very badly while others getting good network speed in the same network

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anasm81
Active Level 6
07-22-2020 11:47 AM

in

Galaxy M
rest your network settings or get new configuration settings from your operator
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Yatiofficial
Beginner Level 4
07-22-2020 01:08 PM

in

Galaxy M
also try Choosing Network Operator Manually. Set it manually to Vodafone 4G and check if Data roaming is On. Once you select manually for Network operator, turn off data and then wait 2 minutes before turning it on again.
Try this.
Thank you.
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AMPK
Expert Level 3
07-22-2020 03:06 PM

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Galaxy M
Samsung phone has Antenna problems
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cs_member9
Active Level 7
07-24-2020 08:30 AM

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Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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