‎Network problems | Samsung Members Community

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Deepakshine

Active Level 4

last edited

11-21-2021 03:38 AM

in

Galaxy M

Smasung phone has more network issues than other phone it RF system was worst all

Series device having the same problem why this problem occurred all signal strength was good and

Network speed is more than 1mb/s

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shivanshsinggh
Expert Level 5
11-21-2021 03:45 AM

in

Galaxy M
Same In Galaxy M31 😔
Worst Internet Speed That's I Have Experienced 😔
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Deepakshine
Active Level 4
11-21-2021 03:53 AM

in

Galaxy M
Yes this issue will disappoint to the users 😪
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Sid_Karna
Expert Level 5
11-21-2021 04:01 AM

in

Galaxy M
No issues on both my devices A52S and F41. Slight reduction in signal strength may be due to less radiation. Samsung phones have the least radiation ie.. SAR value.
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Deepakshine
Active Level 4
11-21-2021 04:05 AM

in

Galaxy M
If you are using dual volte sim means network is good if one is volte and other sim not volte means more network issues are there
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Sid_Karna
Expert Level 5
11-21-2021 04:08 AM

in

Galaxy M
My one sim is jio and the other is bsnl 3g.
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Deepakshine
Active Level 4
11-21-2021 04:19 AM

in

Galaxy M
Yes iam Also having same sim you are using a series f series m series having this problems
RK
RαʝҽʂԋKυɱαɾ21
Expert Level 5
11-21-2021 05:30 AM

in

Galaxy M
BOTH VOLTE ACTIVE
BUT STILL FACE INTERNET SPEED ISSUES SOMETIMES...
F62
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Deepakshine
Active Level 4
11-21-2021 05:37 AM

in

Galaxy M
It's depends upon device your device name
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RK
RαʝҽʂԋKυɱαɾ21
Expert Level 5
11-21-2021 05:41 AM

in

Galaxy M
ALREADY MENTIONED F62
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Deepakshine
Active Level 4
11-21-2021 06:47 AM

in

Galaxy M
Make error reports through samsung members and attach your system log files concerned team Will help you
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RK
RαʝҽʂԋKυɱαɾ21
Expert Level 5
11-21-2021 07:33 AM

in

Galaxy M
THEY DON'T HAVE SOLUTION NOR THEY KNOW
BUT WE F62 USERS KNOW
WHICH IS CARRIER AGGREGATION FOR F62
THIS IS PROBLEM'S SOLUTION !
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Samsung_Support2
Expert Level 3
11-29-2021 04:15 PM

in

Galaxy M
Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Check device network mode settings
Please follow the below steps.

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Kindly set the device network operator as "Automatically".

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.

Note: We recommend setting device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on the network.

Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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title:

Network problems

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