title:

Network problems

(Post creation time:  

05-6-2021 05:02 AM

)

787 Views

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PrabeshAdhikari

Active Level 9

last edited

 

05-6-2021 05:02 AM

 

in

 
@Ehsank 
How to solve network problems .in Galaxy A50. 
    • S

      Shikhar12

      Active Level 4

      05-6-2021 05:15 AM

       

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      Can you please elaborate the problem?
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      PrabeshAdhikari

      Active Level 9

      05-6-2021 05:49 AM

       

      in

       
      Sim card acts as it is not in the phone. I mean when someone calls here, there says whether it is switched off or out of coverage
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      HECKER_Sr

      Expert Level 3

      05-6-2021 06:01 AM

       

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      Resetting your network configuration may seems to work out 😉
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      Sidhabhi

      ★★

      05-6-2021 05:15 AM

       

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      You may try reset network settings

      Settings>general management>Select reset>click on reset network settings

      Also, turn off mobile network>search network manually>restart your device and try..

      If possible reinsert sim

      And if sim is too old, get it changed
      H

      HECKER_Sr

      Expert Level 3

      05-6-2021 05:59 AM

       

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      Sorry to interrupt Sidabhi 😔
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      Sidhabhi

      ★★

      05-6-2021 06:33 AM

       

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      Actually, I said to adjust manually because he is facing network issue,sometimes manual selection of network solve such issues🙂
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      HECKER_Sr

      Expert Level 3

      05-6-2021 07:55 AM

       

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      Yeah if he stays indoor and don't go out often and have good 4G connection then he is okay to go 🙂

      0 likes

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      samFansi

      Expert Level 2

      05-6-2021 06:17 AM

       

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      Where is Ehsank?
      He is not active these days!
      Is he well?
      P

      PrabeshAdhikari

      Active Level 9

      05-6-2021 06:21 AM

       

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      I have no idea.. i dont always use Samsung members app. As he is very helpful, i mentioned his name
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      samFansi

      Expert Level 2

      05-6-2021 07:00 AM

       

      in

       
      Oh,that's good and true😇

      0 likes

    • S

      shabs

      Active Level 6

      05-6-2021 04:15 PM

       

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      Use samsung band selection and put the phone in light mode and open the app, go to launch band selection and on the left side click on 3 lines and select band selection , you will see the best bands highlighted in bold ...select them and click on selection ...the network will be latched and see the difference then

      0 likes

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      shabs

      Active Level 6

      05-6-2021 04:15 PM

       

      in

       
      If the issue is resolved please click on 3 dots and close it

      0 likes

    • S

      shabs

      Active Level 6

      05-6-2021 04:19 PM

       

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      All tests were done indoors , before and after using the app

      Screenshot_20210506-214807_Call settings_53858.jpg

      Screenshot_20210506-214632_Call settings.jpg

      Screenshot_20210506-214859_Speedtest.jpg

      Screenshot_20210506-214745_Speedtest.jpg

      0 likes

    • S

      05-8-2021 06:10 AM

       

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      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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