‎Network problems | Samsung Members Community

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Nanda117

Active Level 2

last edited

08-29-2020 10:57 PM

in

After latest update my Samsung à50s India version loosing network connection frequently... I m using volte technology but suddenly it loses the volte

Please show me a solution

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DarshanChatterjee
Expert Level 5
08-30-2020 03:54 AM

in

Galaxy A
Restart the device
select network operators manually.
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Rajansappal
Active Level 8
08-30-2020 12:50 PM

in

Galaxy A
no any problem brother network i m using Samsung Galaxy a50s use jio sim network my area no problem
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CM
cs-member13
Expert Level 4
09-3-2020 08:47 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve network issue please follow below given steps:-

1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).

2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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