title:

Bluetooth headphone connection problem when using wifi

(Post creation time:  

11-4-2021 12:34 PM

)

403 Views

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shivu37

Active Level 1

last edited

 

11-4-2021 12:35 PM

 

in

 
I always face problem while connecting bluetooth headphone and using wifi together. It works better with mobile internet but net speed goes low when connected through wifi. I had tried solution given by samsung's member and on internet but nothing worked for me. 
    • D

      DEEPCHANDRAMAURYA

      Active Level 7

      11-5-2021 08:25 AM

       

      in

       
      Please visit nearest service center

      0 likes

    • S

      SamM12

      Active Level 3

      11-5-2021 09:21 PM

       

      in

       
      I am also facing the same issue in Galaxy M12. Mobile data it works fine, but wifi it buffers and buffers.... Can not enjoy any video/music at a stretch :(

      0 likes

    • S

      shivu37

      Active Level 1

      11-6-2021 03:08 AM

       

      in

       
      Actually it doesn't have dual/5GHz wifi band that's why it creates problem, but samsung should solve it as it is the basic feature every phone is giving nowadays.

      0 likes

    • S

      Samsung_Support2

      Expert Level 3

      11-11-2021 06:38 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support! 
        
      We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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