title:
Bluetooth connection problem
(Post creation time:
05-1-2023 05:11 AM
)
299 Views
I have Galaxy A22 5g but after the last two updates I am facing connection problems is my both bluetooth devices. When I connect my Boat headphones to the phone after 30 seconds the voice keeps breaking. Also, I have oneplus earbuds on that when I connect to them with phone after some while it gets automatically disconnected but the (sign of bluetooth logo when we are connected is not changing, so I am not able to know whether I my earbuds are connected or not.).
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cs-member11
Moderator
05-2-2023 11:43 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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