title:
Bluetooth connection problem
(Post creation time:
05-1-2023 05:18 AM
)
575 Views
I have Galaxy A22 5g but after the last two updates I am facing connection problems is my both bluetooth devices. When I connect my Boat headphones to the phone after 30 seconds the voice keeps breaking. Also, I have oneplus earbuds on that when I connect to them with phone after some while it gets automatically disconnected but the (sign of bluetooth logo when we are connected is not changing, so I am not able to know whether I my earbuds are connected or not.).
I also reached to samsung tutor and did all the steps they had told me from clearing cache of bluetooth to reset setting but none of them working
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cs-member11
Moderator
05-2-2023 11:44 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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udres
Beginner Level 2
05-17-2023 07:30 PM
in
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bodu8134
Beginner Level 4
06-20-2023 09:49 AM
in
No activity device
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