‎Bluetooth connection problem | Samsung Members Community

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DrJalal

Active Level 1

last edited

12-19-2022 02:08 PM

in

I am using realme buds air 3 with Galaxy M53 5G.recently i got one Ui 5 update after that i have some bluetooth connection problem.it has dual device connection setting which i use with M53 5g and Ipad.

Now after i updated my phone i notice after using for sometime my tws can't get any sound from mobile.after that any media playing are playing through my mobile speaker.i have to again pair to use the tws again but after 15/20min the problem comes back.

but i does not have same problem with ipad.

I dont think its my buds'problem as my other devices does not create same problem while using with them.What should i do?

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phantom7
Active Level 7
12-19-2022 06:05 PM

in

Galaxy M
I am also facing same issue, it might be fixed in next update.
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sumanta49
Active Level 3
12-19-2022 06:26 PM

in

Galaxy M
Same issue with me
AU
Anonymous User
Beginner Level 1
12-20-2022 03:19 AM

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Galaxy M
Every m53 user after ui5 is facing same issue even i have registered complaint through feedback and ask question section in samsung members app but still no resolution all that they are saying is to hard reset your phone but nothing improvement i can see even after hard resetting my m53
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par63
Beginner Level 2
12-20-2022 03:00 PM

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Galaxy M
Same issue with me
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Members_roRWNak
Beginner Level 2
12-20-2022 03:43 AM

in

Galaxy M
I am facing same issue any solution
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sumanta49
Active Level 3
12-20-2022 05:20 AM

in

Galaxy M
This is a ui bug.need to a update
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Rushil24
Active Level 3
12-21-2022 05:17 PM

in

Galaxy M
No need to pair again
Just select your audio device from media output
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cs_member8
Moderator
12-27-2022 08:23 PM

in

Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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title:

Bluetooth connection problem

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