title:
network problems
(Post creation time:
08-9-2020 06:19 PM
)
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sachin7575
Active Level 4
Jio network stability is not proper in A71,also in some more models,but in oppo & realm is good in indoor, Samsung has to stabilize the antana capacity.
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Anonymous User
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08-9-2020 06:43 PM
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sachin7575
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08-9-2020 06:46 PM
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Anonymous User
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08-9-2020 06:49 PM
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sachin7575
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08-9-2020 06:58 PM
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Anonymous User
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08-9-2020 07:00 PM
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sachin7575
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08-9-2020 07:06 PM
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surendraKT
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08-9-2020 07:13 PM
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Anonymous User
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08-10-2020 02:47 AM
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cs-member13
Expert Level 4
08-11-2020 09:46 AM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve network issue please follow below given steps:-
1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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Anonymous User
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08-11-2020 01:36 PM
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