‎network problems | Samsung Members Community

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Mohsi123

Active Level 3

last edited

05-4-2020 05:02 AM

in

Mere A20 mai 1st day se network problem hai es ka motherboard bhi change kara tha service centre pr but 1month bad es mai yehe problem a gy?

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S
Samsung_Support3
Moderator
05-8-2020 10:54 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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M
Mohsi123
Active Level 3
05-8-2020 02:37 PM

in

Galaxy A
ok
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M
Mohsi123
Active Level 3
05-9-2020 05:26 AM

in

Galaxy A
I am phasing this problem after done above checks
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