title:

Wi-Fi connection problems in a8+

(Post creation time:  

05-19-2018 05:09 AM

)

250 Views

P

Priti0110

Beginner Level 2

last edited

 

05-19-2018 05:09 AM

 

in

 
is anyone facing Wi-Fi connection problems in A8+. I am facing frequent disconnection and Authentication problems
    • M

      Mohammedalisaif

      Active Level 3

      05-19-2018 05:32 AM

       

      in

       
      facing same problem in A5 2016

      0 likes

      S

      snama

      Beginner Level 2

      05-19-2018 06:36 AM

       

      in

       
      Oreo update

      0 likes

    • A

      admin_

      Expert Level 5

      05-21-2018 05:58 AM

       

      in

       
      Thanks for being a part of Samsung community and apologize for the Wi-Fi connectivity issue facing in the device. We would like to inform you kindly follow the steps below to resolve your concern:-
      - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Wi-Fi >> Clear data.
      - Check by changing the Wi-Fi password from the router/hotspot.
      - Navigate to settings >> General management >> Reset >> Reset network settings.
      - Please run your device in safe mode.

      Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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