title:
note 10 connection problems
(Post creation time:
03-4-2020 08:39 AM
)
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Vivekvs1992
Active Level 1
There's been a frequent loss of 4g connection with my note 10+ even though it shows 4g in the status bar..
Has anyone else had a similar experience?
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Dilli
Expert Level 5
03-4-2020 10:59 AM
in
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Anonymous User
Beginner Level 1
03-4-2020 02:39 PM
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Vivekvs1992
Active Level 1
03-4-2020 02:47 PM
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Samsung_Support5
Moderator
03-6-2020 07:10 AM
in
Hi there,
Kindly follow the mentioned steps to resolve the issue in your device.
1) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> Network mode> Select LTE/3G/2G auto connect).
2) Search for the Network Manually via following path (Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search).
3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).
4) If still issue persists then we would suggest you to contact your service provider.
For further assistance, kindly visit the nearby Samsung service centre for the physical inspection of the device. The address details of Samsung Service Centres are available at our website. Please click on the link mentioned below to get more information:
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
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