hi guys I have using c7 pro handsets , an I have another handset of c7 pro . from some pass day I getting trouble for Wi-Fi connection in both handset .but in another handset the Wi-Fi connection is connected and I have this same problem in m30s also please fix this bug of it
first is my IMEI NUMBER
Second is m30s mobile
thirt is c7 pro
Samsung_Support3
Moderator
06-11-2020 01:18 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1) Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
2) Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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