‎ANDROID 10 FAST CHARGING BUG | Samsung Members Community

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XYRO

Active Level 5

last edited

05-25-2020 03:18 PM

in

So in the latest update by samsung for Galaxy A50 users are facing issue in fast charging.

ie. No fast charging in normal mode.

But in safe mode fast charging is working

Please clarify this issue because I am about to install the BTC8 firmware as I am currently on BTC4 one.

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samyboy1279
Active Level 7
05-25-2020 03:22 PM

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Galaxy A
BACKUP ALL THE DATA USING SMARTSWITCH HARD RESET UR PHONE SOME APP OR VIRUS IS CUASING ISSUE
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sayanm50
Active Level 9
05-25-2020 04:03 PM

in

Galaxy A
After new Android 10 update or 150MB security patch?
X
XYRO
Active Level 5
05-25-2020 04:14 PM

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Galaxy A
both are same bro
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Samsung_Support3
Moderator
05-29-2020 12:00 PM

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Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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XYRO
Active Level 5
06-4-2020 03:13 AM

in

Galaxy A
It helped 🔥
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