title:
Fast charging not working after upgrading to Android 10
(Post creation time:
08-19-2020 09:09 PM
)
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miteshjain98
Beginner Level 2
Since downloading and installing the new version i.e, Android 10 , my phone has stopped fast charging even if i use the original fast charger adapter and cable that one receives in the box along with the phone while purchasing ..Need a resolution to my problem as soon as possible
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Shailesh_Kumar
Expert Level 5
08-19-2020 10:17 PM
in
I request try resetting your device, if you have done this you need to visit service centre to flash the software from service centre to get it resolved .
From next time use Smart Switch computer version to update your device with the latest software.
Your device will be more stable, and it will perform better or flash it from service centre .
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miteshjain98
Beginner Level 2
08-20-2020 03:53 AM
in
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Vicky_A52
Expert Level 5
08-20-2020 03:49 AM
in
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miteshjain98
Beginner Level 2
08-20-2020 03:53 AM
in
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Vicky_A52
Expert Level 5
08-20-2020 03:56 AM
in
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Vicky_A52
Expert Level 5
08-20-2020 03:57 AM
in
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Samsung_Support5
Moderator
08-22-2020 10:40 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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