title:

fast charging

(Post creation time:  

03-24-2021 08:29 AM

)

325 Views

S

shilpanijil

Beginner Level 2

last edited

 

03-24-2021 08:29 AM

 

in

 
Fast charging is not working after upgrading to android 11.
    • E

      Ehsank

      Expert Level 5

      03-24-2021 08:57 AM

       

      in

       
      First check with other cable with same charger

      0 likes

      E

      Ehsank

      Expert Level 5

      03-24-2021 08:57 AM

       

      in

       
      And once perform Wipe Cache Partition.

      Steps to perform.

      1) Turn off the device.

      (Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
      ...........OR.......
      IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

      2) Press and hold the Volume Up key and the spower button.
      3) When the Android logo displays, release all keys.
      4) Press the Volume down key to navigate and select "Wipe cache partition".
      5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
      6) Press the Power key to restart the device.

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    • S

      Sidhabhi

      ★★

      03-24-2021 09:37 AM

       

      in

       
      Check cable connections properly and if still problem persists try some new or other cable..

      0 likes

    • K

      Kenzen

      Expert Level 5

      03-24-2021 11:33 AM

       

      in

       
      Check using other cable chargers.. If the problem is not fixed then wait for the next patch update which will have the fix to the problem..

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    • S

      03-26-2021 05:33 PM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!


      Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:text=The%20most%20common%20reasons%20for,party%20apps%20interrupting%20the%20charging

       

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

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