‎fast charging | Samsung Members Community

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storm123

Active Level 2

last edited

09-8-2020 12:54 PM

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How to enable/disable fast charging in samsung m31s? Recently I disabled fast charging but now I couldn't enable it. Any suggestions please.

AU
Anonymous User
Beginner Level 1
09-8-2020 01:01 PM

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Galaxy M
go to device care share image follow this step to enble
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storm123
Active Level 2
09-8-2020 01:13 PM

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Galaxy M
now I got it enabled.. i tried the same way before but didn't enable
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AU
Anonymous User
Beginner Level 1
09-8-2020 01:17 PM

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Galaxy M
If you charging you phone that time you can't enble
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AU
Anonymous User
Beginner Level 1
09-8-2020 01:17 PM

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Galaxy M
if problem solved accept solution
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★★
09-8-2020 01:15 PM

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Galaxy M
It was not getting enabled Because you were trying it when the phone was connected to charger.
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Samsung_Support3
Moderator
09-9-2020 11:34 AM

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Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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