title:
fast charging
(Post creation time:
04-4-2020 07:11 PM
)
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cs_member9
Active Level 7
04-14-2020 11:05 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to enable the fast charging mode of the device
Settings> Device care> Battery> Three Dots> Settings> Fast Cable Charging
Note: We recommend to use Samsung fast Charger in order to charge fast charging
If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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