Computers

Service Ticket Number : S/N: 930QED-KC1 Galaxy book2 PRO 360 I just bought my galaxy book pro 360 in May, but after about a week, it would not turn on. So I called the service center and had to pay shipping fee to send it to Samsung. Then, after about a week, they returned it back saying there was nView Post

I was prompted to do a hardware update when I saw the suggestion in the system tray. The update downloaded then the system processed the update following 3 colors bars status. Right after that my laptop never turn back on. When I press the power button with the finger scan, I see 1 long blue light fView Post

Someone please I recently just got a Samsung Galaxy Book S, but I don't use the Verizon, I'm not using the sd card slot for now but when 1st setup everything was running smoothly, until each time I click on something it phrases I have to restart 5 or 6 7 times I don't know what the is going the onlyView Post

I have had the 13" Pro 360 NP730 laptop for the last 18 months. Last 2 weeks, I noticed it crashed a few times (randomly freezing every 3-4 hours). I would press the power button for a few seconds and it would turn off. Then it would turn on afterwards and work again for a few hours. I uninstalled tView Post

I am actively looking for a good laptop for my kid. I have finalised this one https://www.samsung.com/us/computing/galaxy-books/all-galaxy-books/?flagship_series=Galaxy+Book2+Pro+360,Galaxy+Book2+360,Galaxy+Book+Flex+%CE%B1,Galaxy+Book+Pro+360 However, i have gone through a range of Lenovo laptops aView Post

After resetting my computer. When trying to set up smartthings my Galaxy book keeps saying this even though I've deleted it from find my mobile. Please helpView Post

I recently bought the S Pen Pro having been told it was compatible with the Galaxy Book Flex but the pen doesn’t show up via Bluetooth and I even tried directly connecting the pen and nothing showed up. Is it an issue with compatibility or is there something wrong with my computer itself. Opens in nView Post

Hello, when I plug in charging cable to charge the laptop, after few seconds whole screen turns into a noise (not possible to capture on screenshot). I found out that I can fix this easily by closing and opening the laptop again everytime. I tried to disconnect USB mouse and charging through other UView Post

On my Galaxy Book Pro 360 running Windows 11, the "Samsung Update" app keeps displaying "Restart required": The message keeps being displayed, no matter how many times I restart. If I click "cancel", the app just closes. I've tried repairing and resetting the app, as well as uninstalling and reinstaView Post

So I purchased a Galaxybook Odyssey 32Gb gaming laptop with 1TB of space and after just a few hours it won't start up. I took it to a repair shop, asked Samsung about it, and nobody can figure it out. So I returned it. I found another exact same laptop for sale (Open box!) And thought there's no wayView Post

As you can see from my long subject title my wireless adapter has vanished from my new laptop and Samsung has no resolution. I chatted for over an hour and doing the basic steps, and attempts to update, restart, uninstall, usb load from intels website of AX201 wifi/wireless driver. Still my Alpha loView Post

Just had my laptop inspected after it overheated and burnt me , this also caused a small hairline crack on the screen , Samsung tell me there is no manufacture's fault ! They are blaming me for holding it , when it is a tablet which should be held , I can no longer use this tablet / laptop , 1000 poView Post

Due to low storage and some other issues, I recently had someone perform a factory reset on my Samsung Ultrabook 940X. Now, neither my hotkeys nor keyboard backlight work and the Microsoft Store won't allow me to download either version of Samsung Settings. Is there a software update I can download View Post

Hello my Samsung galaxy book pro360 gets too hot and I am not able to work keeping it on my lap. What's the resolution for itView Post

Hello, I have a problem with my laptop I purchased 4 months ago not charging when switched off or fast enough when plugged in at the wall. I have tried different sockets, houses, cables, plug adaptors and it has made no difference.View Post

When I first got this Chromebook it was fine connecting to the bluetooth speaker. The older it gets the worse it seems to be getting. I just powerwashed it again too. It just got too old for any more updates. It takes multiple tries to connect to the speaker. This happens with 2 different speakers. View Post

I have a quirk with my Samsung Book2 Pro that is causing battery drain, and drives me nuts with the sound. It only goes silent if I turn the computer off, as in shut down. If I just close the lid and it goes to sleep, the fans spin up every 10 seconds until the next time I use the computer. ComputerView Post

My PC has a blue flashing light on the side of it and it's not powering on.View Post

Directv Stream app freezes while trying to view the app on the Samsung Galaxy 4k Chromebook. Have gone through the usual steps of troubleshooting. Any ideas on how to remedy would be appreciated. Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document DownloadView Post

Book was NIST 88-800 Wiped using PC Doctor. Installed Windows 11 and Samsung Driver Patch found on Samsung.com. Issue: The unit will not power on without being plugged in until long enough for the Battery Heath indicator to show on the screen. Once the battery health indicator is on the screen you cView Post