Original topic:
Samsung Galaxy Pro 360 Not Charging
(Post creation time:
06-22-2022 12:50 PM
)
4149 Views
U
userPNCOwGtSap
Constellation
Hello,
I have a problem with my laptop I purchased 4 months ago not charging when switched off or fast enough when plugged in at the wall. I have tried different sockets, houses, cables, plug adaptors and it has made no difference.
This post has been closed.
Selected Answer
Samsung_Moderator
Community Manager
06-22-2022 07:34 PM
in
Hello! I understand how your laptop not charging can be frustrating. I see that you have tried some troubleshooting steps, and since they did not help this will require service. Please send us a private message with your full model and serial number and the following details:
Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
0 likes
rasperblue990
Constellation
06-22-2022 03:26 PM
in
0 likes
Samsung_Moderator
Community Manager
06-22-2022 07:34 PM
in
Hello! I understand how your laptop not charging can be frustrating. I see that you have tried some troubleshooting steps, and since they did not help this will require service. Please send us a private message with your full model and serial number and the following details:
Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address: