Original topic:
Samsung ViewFinity S9 (S27C900P) 5K60 DisplayPort Failure — NVIDIA Confirms Compatibility Issue
(Post creation time:
10-10-2026 09:25 PM
)
570 Views
DimaM
Asteroid
I am reporting a reproducible DisplayPort compatibility issue with the Samsung ViewFinity S9 (S27C900P) and recent NVIDIA drivers. I am requesting that Samsung moderators escalate this issue to the monitor firmware engineering team.
My configuration:
Monitor: Samsung ViewFinity S9 (S27C900P)
Firmware: 2231
GPU: MSI GeForce RTX 5090 VENTUS 3X OC
OS: Windows 11 Pro 24H2
Connection: DisplayPort to Mini DisplayPort
Native resolution: 5120 × 2880 @ 60 Hz
Confirmed driver regression:
WORKING:
NVIDIA 591.74
NVIDIA 591.86
FAILING (black screen / No Signal at 5K60):
595.79, 596.21, 596.36, 596.49
610.47, 610.62, 610.88
616.56, 616.92, 617.14, 617.42
The regression on my system was introduced after 591.86 and no later than 595.79.
With NVIDIA 617.42, the Samsung monitor loses signal during driver installation, displays a black screen, and eventually enters standby. Rebooting does not resolve the problem. Rolling back to 591.86 restores native 5K60 operation.
Lower-bandwidth modes, including 5K30, work with affected drivers.
Official response from NVIDIA
I contacted NVIDIA support under Incident 260717-000025 and received the following response:
Thank you for your feedback. We have looked into this in the past for this particular monitor and confirmed this is not a driver issue. The reason the older driver does not show this problem is that the older driver did not support or expose a new display technology used by some newer monitors such as yours and falls back to using EDID. Please reach out to Samsung for further support.
NVIDIA therefore attributes the failure to a compatibility issue involving a newer display technology or capability negotiation path. However, NVIDIA has not identified the specific feature involved.
Technical diagnostics
I performed controlled A/B testing between working and failing driver states.
Both states report:
Identical 5120 × 2880 @ 59.993 Hz timing
938.25 MHz pixel clock
RGB 8 bpc, Full Range, SDR
DisplayPort HBR3 ×4
Byte-for-byte identical 512-byte EDID
All four DP lanes reporting successful clock recovery, channel equalization and symbol lock
Interlane alignment complete
DSC and FEC disabled
One consistent DPCD difference was observed:
591.74 / 5K60 / WORKING: 0x205 = 0x07
617.14 / 5K30 / WORKING: 0x205 = 0x07
617.14 / 5K60 / NO SIGNAL: 0x205 = 0x03
This is an observed correlation, not proof of the root cause.
The available measurements suggest that the failure occurs after or above basic DisplayPort link establishment, potentially during main-stream initialization or sink-side processing.
Request to Samsung
Could a Samsung moderator or technical representative please:
Escalate this issue to the Samsung ViewFinity S9 firmware/display engineering team.
Confirm whether Samsung is already investigating this compatibility issue.
Identify the newer DisplayPort feature or capability referenced by NVIDIA.
Clarify whether a firmware update is being developed.
Provide a Samsung technical case/reference number or a channel for submitting detailed engineering logs.
I have a complete technical report with EDID comparisons, NVAPI measurements and read-only DPCD diagnostics, which I can provide to Samsung engineering.
Multiple ViewFinity S9 owners have reported similar 5K60 failures. This appears to be a broader compatibility issue rather than an isolated hardware fault.
Samsung ViewFinity S9 owners should not have to remain on outdated NVIDIA drivers to use the monitor's advertised native 5K60 mode.
Thank you.
subject2694
Asteroid
10-11-2026 01:23 AM
in
Hello!
I received the same response from Nvidia. A month ago, I sent an email to Samsung support here in Brazil. They said they would notify the software department, but we don't know if that was actually done or if they monitor this forum.
It's really bad because it's a premium monitor with very poor customer support from Samsung.
djupsjob
Constellation
10-14-2026 07:55 AM
in
Have any of you heard back from Samsung about this? I got the same reply from Nvidia yesterday and I'm now trying to find out whether Samsung is doing anything about this.
konstaninos
Asteroid
10-23-2026 09:06 AM
in
similar issue here check my post also i cannot find any solution. https://us.community.samsung.com/t5/Monitors-and-Memory/Technical-Escalation-DisplayID-Resolution-and-GOP-Handshake-Bug/m-p/3669580#M18449
0 likes
DimaM
Asteroid
10-26-2026 09:12 PM
in
In version 621.01, 5K60 resolution works correctly. I’ve tested it both with a system restart and by shutting down the PC.
0 likes
Pantelis0
Constellation
10-29-2026 10:48 AM
in
I also have the same issue. I tried the 621.01 driver, but it doesn't work for me.
0 likes