‎SAMSUNG 49-Inch CHG90 Burn In | Samsung US Community

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userlCFBaOTCGF

Asteroid

last edited

11-2-2024 09:53 PM

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Monitors and Memory

Hello, there is visible burn in on my refurbished CHG90 monitor, what are my options?

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GaryB82
Galactic Samsung Care Ambassador
11-2-2024 10:06 PM

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Monitors and Memory
The only option for burn in is a display replacement you would need to contact Support or take it to a certified repair center
https://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/service/locations/
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userlCFBaOTCGF
Asteroid
11-2-2024 10:50 PM

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Monitors and Memory
I thought any monitors over 42 inch have to be in home service? Mine is 49 inch
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GaryB82
Galactic Samsung Care Ambassador
11-2-2024 11:58 PM

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Monitors and Memory
If you contact support with the link above they will either send someone out or have you send it in all depends on what they decide.
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meself
Honored Contributor
11-2-2024 11:14 PM

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Monitors and Memory
If under warranty I would contact Samsung care nit seen image burn in long time
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