Original topic:
Odyssey Neo G9 T-CON Control Board TCON Help?
(Post creation time:
08-1-2023 05:34 AM
)
6391 Views
I
itsmrchris
Constellation
I have a hardware issue with my Samsung Odyssey Neo G9 monitor (LC49G95TSSEXXT WHITE). I am hoping someone can please guide me to an internal schematic, or ideally a precise part number for the TCON / T-CON Control board.
After hours of research and talking to some US repair experts it appears likely this TCON board is the source of my problem and I hope to find the part number without cracking open the rear shell multiple times.
Can anyone please help me find the proper part number? I live overseas, and there is a language barrier on my part talking with the local repair center. Any help is appreciated!
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Selected Answer
Samsung_Moderator
Community Manager
08-2-2023 06:22 PM
in
Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html
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