Original topic:

Visual voice mail doesnt work

(Post creation time:  

10-6-2026 12:52 AM

)

279 Views

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Members_2vCA4kh

Constellation

last edited

 

10-6-2026 12:52 AM

 

in

 

I purchased a S26 ultra in April 2026 and have never been able to get free visual voicemail or any voicemail.  I have received 2 phones thinking it was a pro lem with my Verizon carrier.  They have rebuilt my email and still doesn't work.  Verizon closed my case and stated that it is a well known software bug and not related to manufacturer defect.  Help me solve this problem.  I've been more than patient and really regret purchasing this phone.  

  • M

    Mujibar

    Honored Contributor

    10-6-2026 01:01 AM

     

    in

     
    Voicemail is a carrier issue. It is up to Verizon to ensure that you at least have functional regular voicemail. Visual voicemail depends on whether your mobile plan includes it.
  • S

    schepel

    Constellation

    10-26-2026 05:10 PM

     

    in

     

    After the last Galaxy update Visual Voicemail won't function for me either.  Numerous calls to Verizon and they insist it's software side with no remedy.

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