Original topic:

RCS chats

(Post creation time:  

09-2-2026 06:47 PM

)

483 Views

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S26purle

Asteroid

last edited

 

09-2-2026 06:47 PM

 

in

 
I have encountered a problem w RCS chats function. I started receiving notices on my messages that certain groups were not available. A message to turn on RCS chats. It was already on w a connecting message date on 8/11. After several hours on the phone w the Att bot and two different reps nothing they did fixed my group texts. I finally returned messages to a previous update date and that fix the problem w the groups. The only problem is I am missing a block of messages. Has anyone encountered this or does anyone know if this is a know problem w a certain update.

    • R

      Robin621k

      Honored Contributor

      09-2-2026 09:27 PM

       

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      Yes, it is a known problem. Google is working on an update as fast as they can.

      It's a handshake issue with Jibe servers to carriers.
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      S26purle

      Asteroid

      09-2-2026 09:35 PM

       

      in

       
      I have been dealing with Att. They have been very little help. Thank you
      R

      Robin621k

      Honored Contributor

      09-2-2026 09:39 PM

       

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      Your welcome. It has been my misfortune that when you call Carrier tech support they are useless for software related issues.
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      meself

      Honored Contributor

      09-2-2026 11:09 PM

       

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      It's a bug many are having with google messages
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      Awlii87

      Asteroid

      09-3-2026 01:28 AM

       

      in

       
      Yeah, add me to the list as well. It was working fine but now whenever my wife (iPhone user) texts me, it comes through as sms but when I text her, it'll go as rcs. If she sends me pics, they'll come as rsc but if she sends a video, it'll come as a pixelated mms. I've tried turning rcs on and off on both our phones. Only thing I haven't done is restart her phone.

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    • S

      S26purle

      Asteroid

      09-3-2026 01:31 AM

       

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      The only thing that fixed my issue of not being able to access my group text was to return to the previous update.

      0 likes

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      NinaSanLuiss

      Asteroid

      09-10-2026 04:05 AM

       

      in

       
      So it's not a network issue? Also happening w AT&T? I was already contemplating on switching either Tmobile or AT&T

      0 likes