Samsung routes satellite capabilities directly through carrier networks (like T-Mobile's Starlink Direct to Cell or Verizon/AT&T options). If your specific mobile plan doesn't include satellite roaming, the option will show as unavailable or restricted.
Satellite access is a carrier feature and you must not only have a carrier that supports satellite connectivity, you must also be on a plan tier that includes it. The phone is capable of supporting it if your carrier and plan do.
But, are you on a plan that includes it? if so, you will have to contact Verizon for troubleshooting. This is what I see in my connection settings. I have T-Mobile, and my plan does not include satellite access. I imagine If I did, that blurb would say "Starlink".
it was just say included with your account, I have it on tmobile due to hunting area not having any cell service, satelite works as it should when needed
Did you speak with store personnel or tech support or account services? This is a carrier feature and if it's included in your plan, then it should be active. What does it say in your connection settings?
Pianodude58
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10-22-2026 07:34 PM
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Jcthejcjax
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10-22-2026 11:02 PM
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lomavista1205
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10-22-2026 11:10 PM
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AAbbott
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10-22-2026 11:10 PM
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Satellite access is a carrier feature and you must not only have a carrier that supports satellite connectivity, you must also be on a plan tier that includes it. The phone is capable of supporting it if your carrier and plan do.
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AAbbott
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10-22-2026 11:34 PM
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But, are you on a plan that includes it? if so, you will have to contact Verizon for troubleshooting. This is what I see in my connection settings. I have T-Mobile, and my plan does not include satellite access. I imagine If I did, that blurb would say "Starlink".
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Jerechas37
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10-23-2026 01:27 AM
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AAbbott
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10-24-2026 11:41 AM
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I know how it works, I just chose a plan that didn't have it included, because I want nothing to do with Starlink if it can be avoided.
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lomavista1205
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10-22-2026 11:55 PM
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AAbbott
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10-23-2026 01:33 AM
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AAbbott
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10-24-2026 11:26 PM
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And, what did they say? Are you on a plan that includes it? Please, if you want assistance, you have to give details, not short answers.
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LordVako
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10-23-2026 06:16 AM
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