Original topic:
Wifi connection
(Post creation time:
09-12-2025 12:01 PM
)
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KingJPierre
Asteroid
My wifi keeps connecting and disconnecting. Then sometimes it will say it's connected without internet. I've reset my modem and my router several times
, and have also reset the network settings
On my phone, yet the problem still persists. What could be the issue? I'm using a Galaxy S22
Selected Answer
Samsung_Moderator
Community Manager
09-12-2025 04:21 PM
in
Hello KingJPierre, welcome to the Samsung Community! I understand your frustrations with your device not connecting to your Wi-Fi properly. Thank you for stated the troubleshooting steps that you have already completed. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable. Showing Connected without Internet: Verify you have the correct password for the network. With some older security types an incorrect password will make it appear as though you are connected but will not provide any access
Disconnect and then reconnect. Navigate to and open Settings, and then tap Connections. Tap Wi-Fi, and then tap the Settings icon next to your desired network. Tap Forget, and then try reconnecting
Restart your router and device
If you are unable to access the internet after you have rebooted the Wi-Fi router, please contact your Internet Service Provider for further troubleshooting
Perform a Factory Data Reset: Please be sure to back up your device before performing the reset
Navigate to Settings. Search for and select Factory data reset. Tap Factory data reset again, and then tap Reset. Follow the on-screen prompts to complete the reset. You may need to enter your Samsung account password or Lock screen password. The phone or tablet will reboot.
If you are still encountering any issues, please visit a Samsung walk-in service center or you can schedule a repair service online.
dell24689
Constellation
09-13-2025 03:39 AM
in
Think of wifi like this:
Wifi is the water pipe.....the internet is the water going through the pipe.....
So, check with your internet provider.... it's not your phone or your router...
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