Original topic:
Not registering to network
(Post creation time:
03-12-2026 05:44 PM
)
1191 Views
U
user__2345715
Constellation
Ever since I got the s22 ultra about 14 months ago there have been minor connection issues. However as of 2 weeks ago, those minor issues are now major, wont connect to mobile internet, messages or make calls. Upon researching, this is a common issue. If anyone has had this or is experiencing this issue as well as had it resolved. Please point me in the right direction to fix. I jave done everything asked by my carrier as well as get a new Sims and a factory reset. Still facing this problem.
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Selected Answer
Samsung_Moderator
Community Manager
03-12-2026 06:12 PM
in
Hello and Welcome to the Community, user__2345715! We certainly understand your concern with the phone not connecting to the network to make calls or send texts or use cellular internet. We certainly want to help with that.
Please review this guide:
http://www.samsung.com/us/support/troubleshooting/TSG01212956/
Please let us know if this helps or if you have any other questions.
If you find that service is needed, please feel free to reach out to any moderator via Private Message.
Please include::
Model Number
Serial Number/IMEI Number
First and Last Name
Best Contact phone number
Address
Email address
If you'd prefer to reach out via a different channel, feels free to reach out to one of these two methods:
Online at https://www.samsung.com/us/support/service/
Contacting Customer Support at 1-800-Samsung (1-800-726-7864)
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Robin621k
Honored Contributor
03-12-2026 06:19 PM
in
It really needs to be an authorized Samsung service center, they are well aware of this issue and how to fix it.