Original topic:
Help even tech support can't help.
(Post creation time:
08-23-2024 09:29 PM
)
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kellyxxx
Cosmic Ray
I have an issue even tech support cannot fix. When I plug my phone into my desk top or my laptop I cannot get either computers to see my phone. I want to transfer music and photos back and forth but no luck. Every time I connect phone to computer the phone starts to charge. I went into dev settings and changed the connect from charging to data transfer but no luck. I thought the phone was bad but second phone has same problem. Last support session they said transfer files thru the cloud but I prefer to do it thru my desktop where my editing tools are. If I can't fix this issue I will have to go back to an Iphone. With the Iphone I just connect to my computer and my computer auto ran my photos program. Any help please????
Selected Answer
kellyxxx
Cosmic Ray
08-24-2024 05:59 PM
in
I thank everybody for their help, but today I found I had issues connecting phone to my car. Blue tooth would not connect and even with a cable, phone would not connect to car and would only charge. I had no choice but to return the Samsung and picked up an Apple phone. I thank this great community for help on this problem and another issue I had before. Have fun all.
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CircumstancesMatter
Constellation
08-23-2024 09:47 PM
in
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Noobie
Comet
08-23-2024 09:53 PM
in
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kellyxxx
Cosmic Ray
08-23-2024 11:22 PM
in
Yes.
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kellyxxx
Cosmic Ray
08-23-2024 11:23 PM
in
Tried 2 cables.
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3Fees
Neutron Star
08-23-2024 09:53 PM
in
Here they are:
https://developer.samsung.com/android-usb-driver
Cheers
3Fees
kellyxxx
Cosmic Ray
08-23-2024 11:45 PM
in
LOL that driver now won't charge or do data transfers. Lucky I do wireless charging.
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kellyxxx
Cosmic Ray
08-23-2024 11:48 PM
in
OK usb-c to usb-c stopped charging but usb to usb-c charges fine. Still no data transfers.
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3Fees
Neutron Star
08-24-2024 12:03 AM
in
Cheers
3Fees
realaud
Honored Contributor
08-23-2024 10:25 PM
in
If your laptop or desktop does not have a USB-C port you cannot connect your phone via cable. You need to get one of these:
A USB-C to USB-A adapter. You also need to use the cable that came with your phone that has USB-C at both ends (or any PD cable). Your computer will not see your phone otherwise.
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kellyxxx
Cosmic Ray
08-23-2024 11:25 PM
in
I bought a card with usb-c ports and put it in my comp. no luck.
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reburauphigh
Galaxy
08-23-2024 10:35 PM
in
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kellyxxx
Cosmic Ray
08-23-2024 11:25 PM
in
Thats first thing I did
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mermaidcaviar
Supernova
08-23-2024 10:53 PM
in
kellyxxx
Cosmic Ray
08-23-2024 11:26 PM
in
my desktop does not have bluetooth.
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Cyberprince
Asteroid
08-23-2024 11:54 PM
in
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kellyxxx
Cosmic Ray
08-23-2024 11:58 PM
in
Yep several times and comp won't recognize the phone.
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Cyberprince
Asteroid
08-24-2024 12:02 AM
in
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Cyberprince
Asteroid
08-23-2024 11:56 PM
in
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kellyxxx
Cosmic Ray
08-24-2024 12:42 AM
in
Nope never been able to connect. No issues with my apple phone tho. Thought going to samsung would have been just plug and play.
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Cyberprince
Asteroid
08-24-2024 12:55 AM
in
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Cyberprince
Asteroid
08-24-2024 01:15 AM
in
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kellyxxx
Cosmic Ray
08-24-2024 02:01 AM
in
OS Build 19045.4780
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kellyxxx
Cosmic Ray
08-24-2024 05:59 PM
in
I thank everybody for their help, but today I found I had issues connecting phone to my car. Blue tooth would not connect and even with a cable, phone would not connect to car and would only charge. I had no choice but to return the Samsung and picked up an Apple phone. I thank this great community for help on this problem and another issue I had before. Have fun all.
0 likes