Original topic:

Reset fingerprint failure - Galaxy Book Pro 3

(Post creation time:  

04-21-2024 12:31 AM

)

2424 Views

J

Jimmy_W

Asteroid

last edited

 

04-21-2024 12:31 AM

 

in

 

As the fingerprint reader on my notebook doesn't work very well, I'm often prompted to enter my PIN after about three failures. Is there a way to reset the count for a failed fingerprint so that I can try my fingerprint again?

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      Selected Answer

      S

      Samsung_Moderator

      Community Manager

      04-21-2024 08:20 PM

       

      in

       

      Hello! Thank you for reaching out! I see how this would be useful, but this is a safety feature that most devices will have to stop people from getting unlimited attempts to log in to the device.