Original topic:
Washer or Dryer Catching Threads
(Post creation time:
04-28-2024 01:39 PM
)
5020 Views
Either my washer or dryer is catching threads on my clothing and ruining it. I’ve felt all over and can’t feel anything sharp that is catching my clothes. I’m not sure how to stop this from happening. What can be done to remedy this?
dryer: DVE(G)45R6300*/DVE(G)45R6100*
washer: WF45R6100A*
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Selected Answer
Samsung_Moderator
Community Manager
04-30-2024 10:14 PM
in
Hello Rewhitt2 and thank you for reaching out to the Samsung Community. I appreciate you inspecting the tub and gasket to see if there's anything that the fabric is getting snagged on. The damaged clothing can be caused by either a torn or jagged edge, or the tub being out of alignment and creating gaps that laundry can get pinched in.
It is important to always follow the fabric care instructions on the laundry label and the Fabric Care Chart within your washer's user manual to assist. I regret to advise the only option if you're not able to identify any damage would be to contact a technician here- https://www.samsung.com/us/support/service/
Members_ZvOuhAk
Constellation
05-18-2024 11:45 PM
in
Please post resolution if it is resolved. I am having the same problem and I'm at my wit's end.