Original topic:

My Files app not logging into OneDrive

(Post creation time:  

07-23-2025 08:16 PM

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1821 Views

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Madrex01

Constellation

last edited

 

07-23-2025 08:16 PM

 

in

 

Samsung, My Files app has Microsoft OneDrive login issue after Microsoft Authenticator password autofill was disabled by Microsoft this month. It no longer logs in to Microsoft OneDrive and displays No files message for OneDrive in My Files. I am able to get to the files in Microsoft OneDrive app.

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      Selected Answer

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      LongHiker

      Galactic Samsung Care Ambassador

      07-23-2025 08:19 PM

       

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      @Madrex01 This has been reported several times in this discussion area. And there is no need to make multiple posts. 

      You can uninstall all My Files updates to get it to work. 

      Before you do that, I would recommend that you file a bug report with Samsung via the Members app -> Support -> Send feedback. 

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      NixieLake

      Asteroid

      10-18-2025 01:53 PM

       

      in

       

      The problem with this solution is that it's not possible to uninstall updates to the Samsung My Files app. What options do we have if all the reports of this problem are older reports with out-of-date solutions?

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