Original topic:
Red Line across zflip6 screen
(Post creation time:
07-27-2024 04:06 PM
)
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paigeerain
Constellation
I was using my phone perfectly fine, scrolling instagram and nothing was the matter. In the less than 60 seconds it took me to walk upstairs and sit down a red line appeared down the middle of my brand new phone screen. I bought this phone on the 10th when preorders started. I am so annoyed!! Is there any way to fix this?
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Selected Answer
Samsung_Moderator
Community Manager
07-29-2024 11:43 PM
in
Hello, Welcome to the Community. We understand how upsetting screen issues are. For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshooting/TSG01001485/
This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/
When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.
If you purchased a Samsung Premium Care or Care+ membership with your device. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/
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TipsyTrex
Black Hole
07-27-2024 07:07 PM
in