HW-MS6500 streaming issues

(Topic created on:  

26/05/2026 10:53 AM

)

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Guus83

Apprentice

last edited

 

26/05/2026 10:53 AM

Hi,

 

Since few weeks i have problems with streaming audio through radio TuneIn app and device is not popping up in spotify connect anymore.

I've reset the soundbar few times, reconnected it to our Wi-Fi system. It can connect via Wi-Fi to our TV, and i can install it through SmartThings app on my android phone. 

Only streaming seems unavailable. Any tips or help?

Best regards,

Guus

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      Dave_Multiroom

      Apprentice

      last edited

       

      23/06/2026 12:23 PM

      I"m having the exact same issues here, where before it all used to work. This definitely seems like an issue that can only be fixed by Samsung, as this issue has accured before and seems like a license problem.

      0 likes

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      Guus83

      Apprentice

      23/06/2026 12:55 PM

      Let's hope that they will update this and fix this license issue then. It's crazy.

      0 likes